At Vimi, we are committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, and disclose personal information in relation to our video-related products and services.

1. Personal Information We Collectd
We collect personal information from our users to provide our services, including:

• Account information: We collect information such as your name, email address, company name, country, and password when you create an account with us.
• Usage data: We collect information about how you use our services, browser type, device type, and operating system.
• Payment information: Our third party (Stripe) collect payment card type, last 4 digits of the payment card, billing address, and contact information when you make a purchase on our platform.
• Commercial and transaction information, such as: Purchase history, Consumer profiles, and Content (e.g., documents, photos, videos, activity logs, direct feedback from you, and metadata about your content) which is sent or received using any online features which are stored on servers belonging to Vimi.
• Analytics or other electronic network activity, such as: activity movement in the app and video content name. Use and navigation of Services (collected through cookies and similar technologies), referring webpage or source through which you accessed the Services.
• Business Transfers.

2. How We Use Personal Information
We use personal information to:

• Provide and improve our services: We use personal information to provide our services, including creating and managing user accounts, processing payments, and improving our platform.
• Communicate with users: We may use personal information to communicate with our users about our services, promotions, and other information.
• Analytics and research: We use personal information to conduct analytics and research to improve our services.
• Compliance and legal obligations: We may use personal information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal requests.

3. How We Share Personal Information

A. Inferred Information
To help keep our databases current and to provide you with the most relevant content and experiences, we may infer or generate information based on the information we collect or combine information provided by you with information from third-party sources, in accordance with applicable law. For example, we may profile user attributes or create profiles reflecting user behavior. We may also infer, generate, or collect and receive information from third parties, including partners, and from publicly accessible sources, for purposes that include detecting, preventing, or otherwise addressing fraudulent, deceptive, or illegal activity, misuse of our Services and Software, security or technical issues, as well as to protect against harm to the rights, property or safety of vimi.com.au, uses, children, or the public.

We collect Personal information about you from the following categories of sources:

• The personal information you provide directly to us, such as on a form, via a browser or mobile-based chat session, via email or telephone, etc., or create an account and use our interactive tools and services.
• Personal information we automatically or programmatically collect or generate from your access to and use of Vimi websites, products, or services including our mobile application and any software we make available to you.
• Personal information we infer or generate from your access to and use of our websites, products, or services, such as your approximate location (such as your IP address), likely preferences, or other characteristics.
• Personal information we obtain or receive from other sources including: Data brokers and aggregators from which we obtain information to supplement the personal information we collect.Third-party partners, such as third-party applications and services including social networks you choose to connect or interact with through our services. Service providers such as advertising partners that collect or provide data in connection with assisting us in marketing and promotional services analyze how you interact and engage with our Services on our behalf. Service providers that generate leads and create user profiles in connection with sales and marketing efforts. Publicly available sources, such as open government databases.

B. Our Business or Commercial Purposes for Collecting Personal Information

• Providing, Customizing, and Improving the ServicesCreating and managing your account or other user profiles. Processing orders or other transactions; billing. Operating and maintaining our features and Services Providing you with the products, features, services, or information you request. Meeting or fulfilling the reason you provided the information to us. Providing support and assistance for the Services. Responding to user inquiries. Improving the Services, including testing, research, internal analytics, and product development. Providing and monitoring the effectiveness of the Services. Personalizing the Services, website content, and communications based on your preferences. Remembering your preferences and settings, such as username, so that you will not have to re-enter it during your visit or the next time you visit the Services; Monitoring aggregate metrics such as the total number of visitors, traffic, usage, and demographic patterns on our website and our Services; Maintaining interoperability with third party services. Doing fraud protection, security, and debugging. Diagnosing or fixing technology problems. Carrying out other business purposes stated when collecting your personal information
• Marketing the ServicesMarketing and selling the Services.Showing you advertisements, including interest-based or online behavioral advertising.
• Corresponding with You Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Vimi or the Services.Sending emails and other communications according to your preferences or that display content that we think will interest you.
• Meeting Legal Requirements and Enforcing Legal TermsFulfilling our legal obligations under applicable law, regulation, court order, or other legal processes, such as preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities. Protecting the rights, property, or safety of you, Vimi, or another party. Enforcing any agreements with you. Responding to claims that any posting or other content violates third-party rights. Resolving disputes.

C. How We Disclose Your Personal Information
We disclose your personal information to the categories of service providers and other parties listed in this section.

• Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include: Hosting, technology, and communication providers. Security, spam, and fraud prevention consultants and providers. Analytics providers that allow us to provide you with a more personalized experience, investigate issues, and help us improve product quality and features. Fraud monitoring and prevention providers. Support and customer service vendors. Product fulfillment and delivery providers. Payment processors. Our payment processing partner Stripe, Inc. (“Stripe”) collects your voluntarily-provided payment card information necessary to process your payment. Please see Stripe’s terms of service and privacy policy for information on its use and storage of your personal information.
• Advertising Partners. These parties help us market our services and provide you with other offers that may be of interest to you. Marketing partners and providers.
• Business Partners. These parties partner with us in offering various services and include businesses with whom you have a relationship.
• Parties You Authorize, Access, or Authenticate Third parties you access through the services. Social media services. Other users.

4. Your Choices
You have certain choices regarding your personal information:

• Access: You can access the personal information we have collected about you by contacting us at hello@vimi.com.au.
• Correction: You can request that we correct any inaccurate or incomplete personal information we have collected about you.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

5. Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse. However, no security measure is completely foolproof, and we cannot guarantee the security of your personal information.

6. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our platform.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at hello@vimi.com.au.